The shelf life of the Tui products at room temperature, unopened, is 2 years. Once opened, this is reduced. Because Tui is a natural product, any dirty hands being dipped into the jar will reduce the shelf life. We suggest that a spatula is used to dispense what is needed, and then the jar returned to a cool place. This will give the maximum life to your product. If it is stored in a hot place, near a radiator for instance, the shelf life will reduce accordingly.

Yes. Under each jar is a little sticker which gives the batch number for control purposes, and a ‘Best Before’ date. The expiry date is 2 years at room temperature from the date on the label. Q. What is the difference between a Balme and a Massage Wax? A. The Massage Waxes are designed for all over body massage; the Balmes are for use on specific areas of the body. As such they fulfil a function (ie cooling, in the case of Cooling and Soothing Balme [Inflammation Relief], or decongesting, in the case of Throat and Chest Balme [Cough and Cold Relief]). They have a larger quantity of essential oils in the formula to bring out the necessary qualities of the balme. Bee Balme is used for massage as well, especially for those with nut allergies as they don’t contain Almond Oil. Balmes are typically 10% thicker in consistency than the Massage Waxes.

Almond Oil is a part of the formula in all of the Massage Waxes, but nut allergic clients can safely be massaged with Bee Balme as it has no nut based oil in it.

Absolutely. The Reflexology Wax was created because there was a demand for a ‘minty’ medium. There was also a request for a slightly thicker consistency. This is what the Reflexology Wax provides. Whilst the Reflexology Wax was taken on board enthusiastically by most Reflexologists, there are still many who prefer to use the Massage Waxes which they had been using from long before the Reflexology wax was created.

Yes. All our formulas and blends are created using all the quantity principles used in aromatherapy blends.

Yes, it is perfectly safe. Be careful of getting it into the eyes, it may irritate them. Bug Balm needs to be re-applied after swimming.

Yes, but with caution as always. It will sting if it gets into the eyes, so all precautions should be taken to avoid this. When applying at night, rub it onto the chest and cover with pajamas. This ensures that they can’t rub their hands in it and then touch their eyes. It’s potency can be reduced by cutting it (mixing) it with either Bee Balm or Unscented Massage Wax. This is recommended with babies.

The infused oil of Arnica is excellent for bruises, sprains and muscular aches, which is why we use it in the formula as extra help with the efficacy of the massage wax.

No, they don’t. They can be stored quite comfortably at room temperature. If it gets very hot in the room in which it is stored it might help to refrigerate them, especially if the room stays above 23 degrees for a prolonged period of time. In winter, store away from heating systems. There are therapists who keep the product in the fridge, take it out briefly, and dispense to a bowl. It will definitely keep longer that way and there is the extra benefit of no dust contamination. However, this is not the average practice – look after it, don’t dispense with dirty hands and it will last a long time.

There is no ‘right’ method of application. Generally speaking the Massage Waxes are created for all over body massage and the Balmes are created for use on specific body areas. In terms of massage, different therapists have their own methods. To prevent cross-contamination, we suggest that a spatula is used to move sufficient quantity for use to either a small bowl or the back of the hand, and work from there. If extra glide is needed during the massage, a drop or two of almond oil is useful. The more practised a therapist is at using the waxes, the more efficient they will become at judging the quantity needed. In terms of balmes, the rule of thumb is that ‘less used more often’ is the best to remember in terms of application. If properly rubbed in there is no excess wastage.
Q. Which is the best product for helping with scar tissue?

A. Bee Balme is the best one to use as it is formulated especially for skin regeneration and nutrition. However, all our products will be of benefit because of their quality of conditioning and softening the skin.
Q. What is the difference between the Warming & Easing Balme and the Cooling & Soothing Balme?

A. Cooling and Soothing Balme ( formerly known as Inflammation Relief) is a cooling rub and contains about 10 times the arnica of our regular Massage Waxes. Like a Massage Wax, it can be used over wide areas of strained or bruised muscles. The ingredients create an ‘ice-fire’ effect on the areas where the muscles have been strained. It is commonly used by sports teams or anyone involved in bodywork after strenuous activity. Warming and Easing Balme ( formerly known as Aches and Pain Balme) is a heat rub intended for application in small amounts where heat brings relief (especially in the joints), or where the blood flow needs to be stimulated through the muscles. Although some people find relief when applied over larger areas, others find it uncomfortable. A test patch is recommended, especially on those with sensitive skins. When covered, or used before bed, the body heat will intensify the heat created, as will a hot shower or bath afterwards. Again, some people find this extremely useful, others find it uncomfortable.